Terms & Conditions – Luxury Derbyshire Holiday Cottage Rental

•Your Derbyshire self catering holiday may be reserved by telephone, fax, letter or email. Your chosen date will then be held for 1 week from the date of your reservation pending receipt of your deposit, which will be 20% of your total reservation cost.
•Cheques to be made out to and sent to R. Woodrow, Ladyhole House, Yeldersley, Ashbourne, Derbyshire, DE6 1LR
•Your final balance will be due in full, 8 weeks before your date of arrival at your chosen accommodation.
•All payments will be acknowledged by letter, directions and instructions will be sent at this point.
•Guests are asked to contact the owner by telephone 1 week prior to their date of arrival in order to make final arrangements for their time of arrival and to make arrangements for the key. Normal time in is 4.00pm and time out is 10.00am but may be negotiated and agreed with the owners.
•Any cancellations within 8 weeks of the date of the holiday will be non-refundable. Any cancellations more than 8 weeks will be refundable, less a £20 administrative fee.
•Insurance does not have to be taken out by the hirer. All damages and breakages should be reported.
•For any accommodation defects that occur whilst guests are in residence please contact the owners immediately in order for repairs to be carried out and damage to be minimised.
•Maximum sleeping for The Coachman’s Cottage is 6 + 1 + 2 cots. This must be adhered to and any requests for additional persons must be arranged and agreed to by the owner prior to arrival. Failure to do this may result in your reservation being cancelled.
•The property is strictly NO SMOKING and pets allowed by arrangement only.
•Normal weekly linen changes are every Saturday and are included in the property hire fees. If extra linen changes are required during the week then a laundry fee of £40 will be charged.
•All Central Heating, Electricity, Bed Linen and towels are included in the hire cost.
•The properties are fully centrally heated all year around. Logs and coal for the open fire in the sitting room are provided.